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Tuesday, June 28 • 1:30pm - 2:45pm
You Need a (Effective) Service Desk

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Learn how, with an effective and easy to use service desk, you can provide better support to your co-workers, earn praise from management, and gain sanity over your work week.

Speakers
avatar for Adam Codega

Adam Codega

IT Operations Leader, Upserve
Adam Codega has worked in IT for four years as a consultant and then systems administrator before becoming a full-time Mac admin two years ago. At Upserve, a SaaS startup in Providence, RI, he embraces the new Apple IT Model and utilizes MDM, DEP, and VPP to keep his Mac infrastructure running. Like others, he also manages the service desk, IT security, and Wi-Fi, so Adam prefers to let computers do the hard work.


Tuesday June 28, 2016 1:30pm - 2:45pm
206 215 Innovation Boulevard, State College, PA 16803

Attendees (94)